Frequently Asked Questions?
How to contact Customer Service?
1) The quickest and preferred way is to send an email to firstname.lastname@example.org
2) You can also leave a message at (208) 417-2333....this # is checked daily...but in all honesty, the EMAIL option will get noticed much sooner.
3) We can also be reached via Instant Messenger on the i am OF THIS. Facebook Page
1) What about DUTY and CUSTOMS fees?
On ALL INTERNATIONAL order shipments that involve CUSTOMS AND DUTIES, the CUSTOMER IS RESPONSIBLE TO PAY ANY AND ALL CUSTOMS AND DUTY FEES when their package arrives.
2) What is the average shipping time? All in stock orders should ship out within 2 to 5 business days. Items that are "personalized" upon order will leave our facility within 7 to 10 business days. Some items may be marked to allow customers to order even when out-of-stock....(the customer would know this at the time of order)....and these are subject to the new stock arriving to the facility and being processed for shipment.
Do you ever do custom orders of SCREEN-PRINTING, EMBROIDERY, OR VINYL?
We will always consider it when asked! There are many fun ways to use the "of this" concept. We have so many on our brains, every minute of every day....but it takes a while to get them out there. So, feel free to shoot us an email with any questions!